-
Who manufactures Charles Rennie Mackintosh kitchens?
Charles Rennie Mackintosh kitchens are manufactured by Omega PLC, a brand leader in the design, manufacture and distribution of quality fitted furniture. Click here to visit the main Omega PLC website.
-
Where can I see/buy a Charles Rennie Mackintosh kitchen?
We have a network of specialist dealers across the UK who will be happy to discuss your requirements. Please use our dealer search to locate your nearest Omega dealer.
-
Can I buy direct from Omega PLC?
No. Omega PLC are manufacturers of Charles Rennie Mackintosh kitchens and only sell via specialist dealers. Please click here to find details of a dealer near to you.
-
Do your kitchens carry a guarantee?
Yes. All Charles Rennie Mackintosh kitchens carry a 5 year guarantee.
-
What happens if I pay a deposit to a retailer for a Charles Rennie Mackintosh kitchen who then ceases trading before my kitchen is delivered?
In the unlikely event of this happening we run a Deposit Guarantee Scheme. This ensures that we will still supply your Charles Rennie Mackintosh kitchen furniture at the current manufacturers recommended retail price list, less the deposit paid on furniture, provided that the amount paid to the dealer does not exceed 25% of the manufacturers recommended retail price.
-
How long will it take for me to receive my Charles Rennie Mackintosh kitchen?
Once the dealer has placed the order with us we usually deliver within three to four weeks.
-
Do you deliver to the home?
Yes. We can deliver kitchens direct to the home if this is requested by your dealer.
-
If I have a problem with my Charles Rennie Mackintosh kitchen after it has been ordered/installed, who should I contact?
If you have any problems with any aspect of your Charles Rennie Mackintosh kitchen then you must contact your dealer first. Under the Sales of Goods Act 1979 your contract will be with the dealer and it is their responsibility to put right any problems. If there is a manufacturing defect then your dealer should contact Omega PLC and we will rectify any faults in accordance with our procedures. If after trying to contact your dealer the problem still isn't resolved, then please contact us and we will endeavour to contact the dealer on your behalf, and rectify any issues.
-
If I have a technical query, who should I contact?
Your dealer should be able to answer any technical queries, however, if they are unable to help then please complete a contact form with your query and our Technical Department will be in touch.
-
I have seen a kitchen I like on your website, however I would like to see a display? Where should I go?
Our network of independent dealers will have displays of our product, however due to the size of the Charles Rennie Mackintosh range we cannot guarantee that the kitchen you would like to see will be on display within your local dealer. All of our dealers have a complete set of sample doors which will provide an indication of the material quality and colour. We do have an extensive number of displays in our Head Office showroom in Doncaster which can be viewed by appointment only. To arrange an appointment, please contact your local dealer.
-
I am interested in one of your Charles Rennie Mackintosh kitchens, however I have been given two different prices by two different dealers, why is this?
As a manufacturer we can only supply recommended retail prices for furniture which our dealers can either use or alter if they wish. It may also be the case that one dealer is running their own promotion which could result in a lower price. We suggest that if you have any issues with pricing that you contact the dealer involved who will be able to provide further explanation. Please note that your quoted price may also include appliances and fitting (not supplied by Omega PLC) and so could vary from dealer to dealer.